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Shamans Market is a labor of love and service. We began our spiritual journey in 1994 learning the from wisdom keepers of many earth honoring wisdom traditions mostly in the Americas. We have travelled extensively in Peru and have made many meaningful heart connections with the people of this amazing country.
In 1999 after running out of many of the products we use in our Shamanic practice (and not having a trip to Peru in sight) we decided to import products for our friends and community. We were then and still are today excited to be supporting the growing shamanic community in the US and at the same time providing a fair trade outlet for the exquisite artisans and the indigenous people of the Andes, the Amazon, Tibet and around the world!
Over the years our offerings have grown and we are pleased to now offer these lifestyle products to promote living in harmony with each other and our Earth.
To offer quality products that promote a lifestyle of living in harmony with each other and our Earth.
Shamans Market offers fair trade, eco-friendly, artisan made, organic, natural, products. Many of these products support indigenous people maintain their ancient wisdom and culture.
A majority of our offerings come for Peru, Ecuador, Bolivia, Central America, Tibet, Nepal, India and the USA
Amazon rainforest preservation, medical support to Indigenous people & preserving indigenous wisdom by supporting the following non-profit charities: The Heart of the Healer Foundation, Camino Verde, Amazon Promise and Green America.
With integrity and heart. All our products support at least one of the following: spiritual/meditation practice, the earth, fair trade, ancient wisdom, indigenous culture, beauty or oneness.
Shamans Market
6620 Crabapple Ct
Troy, MI
48098Phone: 866-929-2964
Fax: 866-929-2964
Email: service@shamansmarket.com
In-stock merchandise typically ships within 1-2 business days. Holiday and orders placed on Saturday and Sunday are processed the next business day.
If an item on your order is marked “backorded” the entire order will be held until all items return to stock. If you would like us to split the order and ship the items separately you can request we do that by emailing us at service@shamansmarket.com . We make every attempt to provide you the most accurate date of shipment for backordered items yet sometimes receipt of these items are delayed. If the items are going to be substantially delayed we will email you with an updated anticipated shipping date. If an item is out of stock and that information was not provided to you on the website, we will email you with additional information on availability.
Shipping charges will vary based on the weight of your package and your location. All packages are shipped from Troy, MI. During checkout you are given an estimated shipping charge. To get an accurate shipping charge (within the US) you can enter your zip code and the actual shipping charges will be calculated. International shipping charges are only estimated on the website. For more information on international orders please see International Orders below.
Standard Delivery orders are shipped via USPS First Class or Priority Mail. Generally Priority Mail will arrive in 3-5 business days and 1st class usually with 3-7 business days. Occasionally items ordered at the same time are shipped separately.
For even faster delivery, we offer Express Delivery via Priority Mail Express and Two Business Day Service via UPS. USPS Priority Mail Express and UPS Two Business Day Serviceorders are given top priority and we will ship the order the same day if received by 2:00 pm EST for product available in our warehouse.
Priority Mail Express is a 1-2 day Service and varies based on location.
Please Note: UPS does not count Saturday or Sunday as business days. USPS does not count Sunday.
If have a time sensitive order and want to confirm stock availability please call us at 866-929-2964 or email us at service@shamansmarket.com to verify when you can expect your shipment to go out. We will do our best to meet your needs.
Shamans Market ships internationally depending on an individual country's regulations. Not all items we sell can be shipped to every country. Shipping costs are calculated in the shopping cart or at checkout. To see your shipping costs before checking out you can use the estimate shipping cost section in the shopping cart. (Please note: If your country does not use postal code please insert a 1 in the postal code field if you are not getting shipping cost to show.) In a few cases the actual shipping fee will be more than calculated at checkout. If this happens we will contact you via email and inform you of the cost for shipping your order before we proceed.
Our standard international shipping method is US Postal Service 1st Class, Priority Mail or EMS service. We also offer you the option of shipping UPS international service where available. Estimated shipping times (not including order processing time) for USPS Mail service is as follows:
1st Class: 2-5 weeks
Priority Mail: 7-14 days
EMS Express Service: 3-7 days
Duties, taxes, VAT, custom charges are not included in pricing or delivery fees. Please contact your taxing authority to determine what fees or taxes may apply to your order and how collection is handled.
Restricted from International Shipping
Certain items can't be shipped outside of the USA or require a special certification.
The US Fish and Wildlife Agency requires a certification for items containing Wild Feathers, Animal Hide, Bone and Shell. Therefore we restrict shipping on these items unless a special request is made and a certification fee of $99.00 is paid in advance.
Other items are including Peacock Feathers & Red Sandalwood are banned to ship altogether.
Q: Is your site secure, I don’t like to give my credit card information on the web?
A: We understand this concern and take great efforts to protect your personal information. All transactions on ShamansMarket.com are handled through a process called SSL or Secured Socket Layer. This protection is provided to us by GeoTrust QuickSSL. GeoTrust is a leader in secure transactions on the web and their service enables up to 256-bit encryption and assures our online customers that confidential information and transactions cannot be viewed, intercepted or altered. And because GeoTrusts authentication system is the most advanced in the industry, you can be sure that GeoTrust certificates are only issued to fully authorized recipients, including ShamansMarket.com.
Q: How long does it take before my order is shipped out?
A: ShamansMarket.com typically ships packages Monday through Friday within 24-48 hours after the order is placed. If an item on your order is backorded the entire order will be held until all items return to stock.
Q: How do you ship packages?
A: ShamansMarket.com uses US Postal Service or UPS for its standard delivery in the Continental US. Priority Mail is a service of the US Postal Service delivered to within 2-3 day, Monday through Saturday.
Q: So, how long does it take for me to get my order?
A: From the time you order to the time your package arrives typically takes 3-7 days, depending on shipping method you choose. This includes an average of 1-2 days for processing and packaging and 2-6 days for shipping. This applies only to in stock items. If an item is out of stock and that information was not on the website, we will email you with additional information on availability.
Q: Do you ship packages internationally?
A: Yes, Shamans Market ships internationally depending on an individual country's regulations. Not all items we sell can be shipped to every country. Shipping charges that show on the final invoices are estimates. If the actual international shipping fee is lower than the estimate we will automatically credit your payment method the difference. In cases where the actual shipping fee is higher we will contact you via email and inform you of the cost for shipping your order before we proceed. If you would like to know the actual shipping cost before you place your order please feel from to contact us at service@shamansmarket.com and we will calculate the exact cost for you. Our standard international shipping method is US Postal Service 1st Class, Priority Mail or EMS service. We also offer you the option of shipping UPS international service. Estimated shipping times (not including order processing time) for USPS Mail service is as follows:
1st Class: 3-5 weeks
Priority Mail – 7-14 days
EMS Express Service: 3-7 days
Q: I can’t figure out how to change me billing address, can you help?
A: Sure, to change your billing address first click on Customer Service on the top of the page. Then click on “Account History”. When On Account History page, click on your name. This will bring up your Customer Information screen and allow you to change your billing address, password, email and phone number. NOTE: To change the ship to address or your credit card on file you must do this at the time of check out prior to signing in.
Q: How can I change my credit card information?
A: To change your credit card information, or to switch billing from credit card to Pay Pal, or check you must do this at check out. Once you are ready to check out click on “Check Out”. This brings up the checkout screen. Click on the box that says: “I am a returning customer and would like to use my existing account.” Then type in your Email and password. Next, check the box “Change billing Information”. Then click on “Continue Checkout”. This will take you to the form to change or update your billing information.
Q: What Payment Methods do you accept?
A: You can pay by Visa, MasterCard, Discover Card, American Express, PayPal, Check or Money Order. If Paying by check or money order please send payments to: ShamansMarket 6620 Crabapple Ct Troy, MI 48098 We will hold your order pending receipt of your payment for up to 15 days.
Q: How do I ship to an address that is different from my billing address?
A: To ship to an address other than the billing address on your credit card can be done at checkout. Once you are ready to check out click on “Check Out”. This brings up the checkout screen. Click on the box that says: “I am a returning customer and would like to use my existing account.” Then type in your Email and password. Next, check the box “This will be shipped to a different address”. Then click on “Continue Checkout”. This will take you to the form change the Shipping Information for the order.
Q: How do I process a return?
A: Please see our the "Our Policies" page for return information.
Q: Do you offer wholesale pricing?
A: Yes, We offer wholesale pricing to retailers please email us at service@shamansmarket.com for more information.
