Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact us email@example.com or 866-929-2964 and we will be glad to arrange a return or exchange for you. If you are not satisfied with your purchase, you may return it within 60 days of receipt for an exchange, credit or refund (excluding shipping and processing fees). All products are guaranteed for one year against defects.
Online Return Process
Use our quick and convenient automated system to create a return:
Offline Return Process
- Please enclose a copy of your invoice or Packing Slip with your return, if possible if not available then include your name, address, phone number and order number.
- Please include a detailed note explaining the reason for the return and send returns and exchanges to:
1250 Rankin Dr
Troy, MI 48083
- Carefully repackage the merchandise. Items must be returned prepaid, in the original packaging. We cannot accept returns sent C.O.D., and original shipping & processing charges are not refundable.
- Return the package to us via UPS or insured parcel post. Please note you are responsible for the safe return of your merchandise.