Guaranteed delivery for orders placed by 12/19/2017 using USPS Priority Mail or UPS 2nd Day Air on all in stock purchases within the USA. For guaranteed orders, if you don't receive your package by 12/24/2017 your shipping will be free.
In-stock merchandise typically ships within 1-2 business days. Holiday and orders placed on Saturday and Sunday are processed the next business day.
If an item on your order is marked “backorded” the entire order will be held until all items return to stock. If you would like us to split the order and ship the items separately you can request we do that by emailing us at [email protected] . We make every attempt to provide you the most accurate date of shipment for backordered items yet sometimes receipt of these items are delayed. If the items are going to be substantially delayed we will email you with an updated anticipated shipping date. If an item is out of stock and that information was not provided to you on the website, we will email you with additional information on availability.
Shipping charges will vary based on the weight of your package and your location. All packages are shipped from Troy, MI. During checkout you are given an estimated shipping charge. To get an accurate shipping charge (within the US) you can enter your zip code and the actual shipping charges will be calculated. International shipping charges are only estimated on the website. For more information on international orders please see International Orders below.
Standard Delivery orders are shipped via USPS First Class or Priority Mail. Generally Priority Mail will arrive in 3-5 business days and 1st class usually with 3-7 business days. Occasionally items ordered at the same time are shipped separately.
For even faster delivery, we offer Next Business Day and Two Business Day Express Service. Express orders are given top priority and we will expedite the order when possible yet we still require the 1-2 business days for processing and shipping. If you need it to go out sooner please call us at 866-929-2964 or email us at [email protected] to verify when you can expect your Express Delivery to go out. We will do our best to meet your needs.
Below is average delivery time using UPS Ground Service. Although these times are not guaranteed UPS meets these delivery times over 95% of the time.
Free domestic shipping is available on retail orders over $95.00 for a limited time for destinations within the continental USA only. Products that shipping directly from Peru are excluded from this offer and do not count towards the product total. This is for ground service provided through USPS, UPS or FedEx. This offer may be discontinued at any time without notice.
Shamans Market ships internationally depending on an individual country's regulations. Not all items we sell can be shipped to every country. Shipping costs are calculated in the shopping cart or at checkout. To see your shipping costs before checking out you can use the estimate shipping cost section in the shopping cart. (Please note: If your country does not use postal code please insert a 1 in the postal code field if you are not getting shipping cost to show.) In a few cases the actual shipping fee will be more than calculated at checkout. If this happens we will contact you via email and inform you of the cost for shipping your order before we proceed.
Our standard international shipping method is US Postal Service 1st Class, Priority Mail or EMS service. We also offer you the option of shipping UPS international service where available. Estimated shipping times (not including order processing time) for USPS Mail service is as follows:
Duties, taxes, VAT, custom charges are not included in pricing or delivery fees. Please contact your taxing authority to determine what fees or taxes may apply to your order and how collection is handled.